Marketing and Choice

We strive to provide you with clear choices regarding your personal data, particularly around marketing and advertising.

Promotional Offers from Us

We may use your Identity, Contact, Technical, and Usage data to form a view on what we think you may want or need, or what music, concerts, or merchandise may be of interest to you. This is how we decide which updates and offers are relevant to you. You will only receive promotional marketing messages from us if you have explicitly opted in to receive them.

Third-Party Marketing

We will never sell your personal data. To run our digital platform effectively, we share information with trusted third parties as permitted by law, including:

• Our Service Providers: Trusted partners who provide data infrastructure services on our behalf, specifically Mailchimp (for sending emails).
• Record Labels: Our partner record labels involved in the distribution and promotion of the artist’s music, helping us coordinate fan updates.
• Advertising & Social Networks: Platforms like Amazon, Apple, Meta, Google, Soundcloud and Elfsight via embedded code to help deliver integrated media features and targeted ‘Custom Online Advertising’ if you have permitted it.
• Corporate Restructuring: As part of any potential future corporate sale, merger, or transfer of the artist’s digital assets.
• Legal Requirements: Pursuant to a subpoena, court order, or legal process to protect our legal rights or fan safety.

Opting Out

You can ask us to stop sending you marketing messages at any time. You can do this by clicking the “Unsubscribe” link at the bottom of any email we send, or by contacting us directly at admin@katebush.com

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we look at the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use, and whether we can achieve our goals through other means.

When your personal data is no longer required, we securely delete or anonymise it. If anonymised (so it can no longer be linked to you), we may use the statistical data indefinitely without further notice.

Data Security

We treat all collected information securely and have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorised way.

Access to your personal data is strictly limited to employees, management, and third-party contractors who have a legitimate business need to know. They operate strictly under our instructions and are bound by confidentiality agreements.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Please note: Unfortunately, the transmission of information via the internet is never 100% secure. While we do our absolute best to protect your personal data, any transmission to our site is at your own risk.

Cookies and Tracking Technologies

Our Services use cookies and similar tracking technologies to improve your browsing experience, analyse site performance, and support our targeted advertising campaigns.

Managing Your Preferences

• Cookie Banner: You can change or adjust your tracking preferences at any time using the Cookie Choices tools provided on our website via the CookieYes plugin.
• Google Analytics: We use Google Analytics to evaluate how fans interact with our site so we can improve our content. Google Analytics uses its own cookies to perform these services and may access data regarding your visit. To understand how Google Analytics handles your data, you can visit the Google Privacy & Terms Partner Page.
• Browser Controls: Most web browsers accept cookies automatically. If you prefer to block or delete cookies entirely, check your browser’s help menu for instructions. Please note that disabling cookies may cause some features of our website to function incorrectly.

For comprehensive details on how to manage cookies, you can visit All About Cookies or review your digital advertising settings at the Your Online Choices Portal.

Third-Party Links and Embedded Content

Our website includes links to external sites (such as our official music and merchandise shops) as well as embedded third-party features, plugins, and applications (including embedded videos from Vimeo and YouTube, embedded audio players from Soundcloud, custom display widgets via Elfsight and embedded social media feeds from Facebook and Instagram).

Clicking on those external links or interacting with embedded windows allows those specific third parties to collect data, deploy their own cookies, and track your activity. If you are logged into your personal account on any of those platforms (like Google (YouTube) or Meta (Facebook, Instagram and WhatsApp) while browsing our website, they may link your visit directly to your social media profile.

We do not control these external third-party platforms and are not legally responsible for their data handling or privacy statements. When you leave our website to visit the music or merchandise stores, we strongly encourage you to read the privacy notice of those specific destinations.

Your Legal Rights

Under data protection laws – including the UK GDPR and EU GDPR – you hold specific rights regarding your personal data. These include the right to:

• Request Access: You have the right to request a copy of the personal data we hold about you (commonly known as a “Data Subject Access Request”).
• Request Correction: You can ask us to update or fix any incomplete or inaccurate personal data we hold about you.
• Request Erasure: You can request that we delete or remove your personal data where there is no valid legal reason for us to continue processing it.
• Object to Processing: You have the absolute right to object to us processing your personal data for direct marketing and custom online advertising purposes.
• Request Restriction: You can ask us to temporarily suspend processing your data while you establish its accuracy or if you object to its use.
• Request Transfer: You can request the transfer of your automated personal data to yourself or directly to a third party in a structured, machine-readable format.
• Withdraw Consent: If we rely on your consent to send you newsletters or run tracking pixels, you can withdraw that consent at any time.

How to Exercise Your Rights

If you wish to exercise any of these rights, please email us at admin@katebush.com.

To protect your privacy, we may take steps to verify your identity before fulfilling a request. This usually involves confirming access to the registered email address or verifying basic account details.

You will not have to pay a fee to exercise your rights. We aim to respond to all legitimate requests within one calendar month. If a request is exceptionally complex, we may extend this by up to two additional months, but we will notify you within the first month to keep you updated.

You also have the right to lodge a formal complaint at any time with the UK regulatory authority, the Information Commissioner’s Office (ICO). However, we would appreciate the opportunity to resolve any concerns or queries with you directly before you approach them.

Policy Updates and Data Accuracy

• Current Version: This privacy policy was last updated on 14^th October 2026.
• Future Changes: Any material updates we make to this policy in the future will be posted directly to this page. Please check back frequently to stay informed.
• Data Accuracy: It is vital that the personal data we hold about you is accurate and up to date. Please inform us at admin@katebush.com if your email address or preferences change during your relationship with us.
• Purpose Compatibility: We will only use your personal data for the specific purposes for which it was collected. If we ever need to use it for an unrelated purpose, we will update this policy or contact you directly to explain the legal basis that allows us to do so